For damaged items, please email starlightandsphinx@gmail.com within 14 days of receipt for a full refund minus shipping costs. Your satisfaction is important to us, so please reach out with concerns. We do not offer refunds on used or clearance items.
With the exception of pre-ordered or back-ordered items, we aim to ship within 5 business days of receiving your order. Prints are often shipped separately so you may receive your items at different times with more than one tracking number. We offer USPS First Class or USPS First Class International and USPS Priority and USPS Priority International. The shipping costs and estimated times are available at checkout. Recieve free US shipping on orders over 70 USD.